Payment Policy
Thank you for shopping at 16th Avenue. We are committed to providing a secure and seamless checkout experience. This payment policy outlines the methods we accept and how we protect your information.
Currency:
All transactions on our website are processed in CAD.
Secure Payment Process
At 16th Avenue, we take the security of your personal information seriously. To ensure your details are protected, we utilize advanced encryption and security protocols, including SSL, throughout the payment process.
Accepted Methods of Payment
We offer a variety of secure payment options for your convenience. During checkout, you can select from the following trusted payment methods:
- Visa
- Mastercard
- Discover
- Google Pay
- Apple Pay
- Diners Club
- Paypal
- American Express
- Shop Pay
When is Payment Processed?
For standard credit card and Shop Pay payments, your card will be charged at the moment your order is placed. For pre-orders, your card will be charged at the time of purchase.
For Shop Pay Installments, your first payment is processed at the time of purchase, and subsequent payments are automatically processed on the schedule you agreed to at checkout.
Billing Address
The billing address you provide must match the address on file with your credit card company or financial institution. This is a required security check to help prevent fraud.
Need Help or Have Questions?
If you have any questions about our payment methods, the security of your data, or need assistance with a transaction, please do not hesitate to contact our customer service team by using one of the methods below.
Contact Us:
Trade Name: 16th Avenue
Business Mail: info@16thavenue.ca
Phone Number: 647-771-2529
Address: 8 Misthollow Square, Scarborough, Ontario, Canada M1E 4P4
Business Hours: 9:00 am – 5:00 pm (Mon–Fri) GMT
